All customer
conversations,conversations,supports,success,here.
AI-Native Customer Success OS
Prologue
Your day begins with a flood of messages
Any updates on the project we discussed?
When's the feature release shipping?
Having some trouble… the settings page won't open
Could you reissue the invoice?
Do you have API integration docs?
I'd like to discuss our contract renewal
The same error from last time is back
I have a feature request
How do I export my data?
Has the bug I reported last month been fixed?
I can't figure out how to add new users
We're considering upgrading our plan
Any updates on the project we discussed?
When's the feature release shipping?
Having some trouble… the settings page won't open
Could you reissue the invoice?
Do you have API integration docs?
I'd like to discuss our contract renewal
The same error from last time is back
I have a feature request
How do I export my data?
Has the bug I reported last month been fixed?
I can't figure out how to add new users
We're considering upgrading our plan
Conversation history
Customer context
Contract details
You spend 15 minutes crafting a reply
Prologue
The moment you hit “send”
— it vanishes into the void..
By tomorrow, it's buried.
By next month, no one can find it.
In three months, even you won't remember it.
And so,
when a similar question comes in,
you start from scratch all over again.
The people who feel this pain the deepest
are Customer Success teams.
Customer Success Persona
They've gone all-in for every single customer,
but structurally, that knowledge never stays.
“A job powered by sheer human effort”
“where more customers just meant more headcount.”
No clear path to efficiency…
Current Solutions
Companies pivot to self-service
Knowledge bases must be constantly maintained and kept up-to-date...
The Reality
"CS just muscles through it" — the status quo
Our Declaration
No more wasting your best work.
